FAQ

Welcome to Ibada. Here you’ll find answers to the most common questions about our store, products, shipping, and returns.

1. What is Ibada?

Ibada is an online store that offers carefully selected fitness and gym products designed to support your health, training, and active lifestyle.

2. How long does shipping take?

Orders are processed within 1 business days.

After processing, delivery time is typically 4-6 business days within the United States.

3. Do you ship across the United States?

Yes, we ship to all 50 states across the United States.

4. What is the shipping cost?

We offer free shipping on all orders within the United States.

5. What is your return policy?

We offer a 30-day return policy for eligible items. Products must be unused and returned in their original packaging.

6. Do you offer a money-back guarantee on eligible items?

Once your returned item is received and inspected, refunds are processed within 10 business days to your original payment method. If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with your order number and photos of the item.

7. How can I track my order?

Once your order is shipped, you will receive a tracking number so you can track your delivery status.

8. What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay. All payments are processed securely using SSL encryption through verified third-party payment gateways.

9. How can I contact you?

Email: [email protected]
Address: 223-49, 65th Avenue, Oakland Gardens, NY 11364, United States
Contact : Ibada Official Website

We respond within 24–48 business hours.

10. What type of products do you sell?

We sell fitness and gym-related products including workout accessories, training tools, and health-focused fitness essentials for home and gym use.